Finda: Sunshine Coast

Features

24 die in six months in emergency

Bianca Clare & Owen Jacques 9th February 2010

24 patients died in Nambour General Hospital’s emergency department in the second half of 2009

24 patients died in Nambour General Hospital’s emergency department in the second half of 2009

CONTROVERSIAL figures released for the first time yesterday by Queensland Health show 24 patients died in Nambour General Hospital’s emergency department in the second half of 2009.

It was also revealed that Sunshine Coast residents have some of the worst waiting times for potentially life threatening (category two) and serious injuries (category three) in the state.

However, patients with life-threatening injuries (category one) were treated within one minute no less than 96% of the time.

The figures were made public as part of a State Government initiative to give patients more detailed data about hospitals.

The revelations on Nambour hospital treatment times from the last six months of 2009 included:

In July, only 40% of category two patients were treated quickly enough – 80% is the state benchmark – while four people died in the emergency department.

In August, less than one-third (30%) of category three patients were treated quickly enough – 75% is the state benchmark, while five people died in emergency.

In September, about 31% of category three patients were treated quickly enough and nine people died in emergency.

In October, more than half (53%) of category two patients were treated quickly enough and there were two deaths in emergency.

In November, everyone with immediate life threatening conditions (category one) were treated on time.

In December, about one-third (37%) of category three patients were treated on time, while there were four more deaths in emergency.

In the six-month period, more than 300 patients walked out of emergency against advice.

The overall performance of Nambour hospital is the third worst outside of Brisbane and the Gold Coast.

It is behind Cairns and Townsville hospitals.

Related: Planning report shows Kawana hospital will be short on beds

Editorial: Out staff do a fantastic job this is not about attacking them

Health Minister Paul Lucas said Queensland Health’s data reporting makes the My School website look light on.

“If people can see how their local ED is travelling then it will enable them to make a decision about whether, in non-urgent cases, it is more appropriate to go to their GP,” he said.

In the past, the government has refused to release emergency department death statistics, arguing they will create fear among patients.

Ambulance union spokesman Kroy Day said the time wasted ramping at hospitals, and a decline in ambulance officers signing up, meant any move the government made to improve the system could be “too little, too late”.

The full report can be found on Queensland Health's website.

THE CATEGORIES

Patients in emergency are grouped by seriousness:

Category one: delivered by ambulance, possibly in cardiac arrest.

Category two: difficulty breathing, critical injuries

Category three: severe illness, bleeding heavily or have major fractures.

The Sunshine Coast Daily  

Join the Discussion!

Comments (32) | Add Your Comments

Recent comments on this article

   

These are shocking figures but in all honesty we cannot lay the blame on Nambour Hospitals' staff The staff at the hospital are hard working dedicated people but without the resources to back them up this was a moral to happen sooner or later.The blame for the inadequate results must be placed squarely at the feet of the Queensland State Government and their continued denial of how urgently we need another hospital.Our equally hard working Ambulance Officers cannot be blamed either.These men and women who come to our rescue are just as frustrated by what is happening as you and I are.We, the people also must accept a portion of the blame for the overcrowding of the emergency department when we clog it up with things that could be fixed at a local medical centre. As I have said in the past not everyone can afford an upfront fee at a medical centre and at a rough guess it is the disadvantaged, unemployed, elderly and lower income people who cannot afford that fee so they have nowhere else to go for help.Surely the medical centres could accept the gap payment between what is paid by Medicare and what the full fee is instead of demanding the full fee and then sending the patient to the Medicare office to get the rebate.

By sunnyone44_5 on 9/2/2010 at 5:04AM Suggest removal
   

Why say anything it is obvious that no one out there is listening.Anna is to busy building roads to spend money on health.
If Rudd want's to win the next election he must make health and hospitals a federal responsibility,how much longer is he going to wait before he realises just how incompetent our State Government is?Come on Kevin remember that those who can do,those who can't talk!You have done enough talking let's have some action - NOW!

By golfito on 9/2/2010 at 5:34AM Suggest removal
   

It's a hospital...believe it or not, and unfortunately, people always have and always will die there.

Certainly not disagreeing though that the coast desperately needs the Kawana Hospital. And it's great that the Daily keeps this important issue in their headlines.

By JustThinking on 9/2/2010 at 6:20AM Suggest removal
   

Not good enough, understaffed and overworked....
Are we in a third world country ???
Seems so, Going by the Public Hospital System.
Absolute disgrace.

By realisticpaul on 9/2/2010 at 6:28AM Suggest removal
   

Of course people die in emergency, they are taken there because they are gravely ill or injured, this report does not prove any link between the number of deaths and excessive waiting times for patients its just scaremongering.

I was one of those who walked out of emergency against advice, the doctors and nurses had provided excellent care and advice with good humour and patience but have to cover themselves from the risk of litigation so naturally were being overly cautious. I chose to leave because I wanted to go home not because of the waiting time.

Thank you Nambour ED for looking after me when I needed it despite all the difficultes you face.

By FoolsGold on 9/2/2010 at 6:22AM Suggest removal
   

Yes - the results are absolutely shocking and I blame the big shots at Queensland Health !!
The staff in the ED at Nambour are doing the very best they can.
I cannot understand how QH think because while the nursing and medical departments are understaffed they keep employing new operational (cleaning, wards, catering) staff - There are SO MANY casual cleaners that some of them are only getting 16 hours/fortnight !
I just dont get it !!!!
Wake up Queensland health and get your priorities in order !

By Tsoko on 9/2/2010 at 7:17AM Suggest removal
   

For crying out loud will you people please leave Nambour Hospital alone? You are making it sound like the staff are personally responsible, its an emergency ward - people go there when they are seriously injured or sick, of course people are going to die. Why don't you do a story about our good friend Anna - even better why don't you try and contact her for an interview about how she thinks the Sunshine Coast is irrelevant to the rest of QLD and why she thinks we don't need medical facilities. Or why don't you do a poll to see who actually voted for Labour in the first place and whether or not they are happy with what they voted. I didn't, never have, never will, this is why!

- As we say in our editorial today, this is not about attacking the hospital staff at all - never has and never will be. It's about standing up for them and saying they deserve better. They deserve to go to work knowing there will be beds to put people in when they present at emergency. The deserve to go to work knowing there will be enough staff to reduce the risk of someone dying. We are not saying there are people dying in our emergency ward unnecessarily - what we are reporting are the facts that the official reports show. Putting the deaths aside, what the other figures clearly show is that in some categories, patients are waiting too long. It's just another indication of why we need a new hospital at Kawana - and sooner not later - Editor

By tinkerbell on 9/2/2010 at 7:41AM Suggest removal
   

Oh and if Rudd wins the next election, i'm moving to New Zealand - i don't understand WHY anyone voted for him.

By tinkerbell on 9/2/2010 at 7:10AM Suggest removal
   

I like my sport as much as the next person, but medical case is something that should be fixed *before* any more tax payer money gets thrown at stadiums, events, advertising etc. The amount of money the state government pays to have that race on the Gold Coast, err sorry 'contributes' could be much better spent on hospitals.

By wallet72 on 9/2/2010 at 7:09AM Suggest removal
   

Ed, Not being a resident of the Sunshine Coast, it is always good to see updates to various issues facing the people of the S/Coast and I was annoyed when I learnt of the latest figures for our hospital system which remains in crisis. I was also annoyed when I heard about the massive hours being wasted by members of the Queensland Ambulance Service because they couldn't transfer their patients to E&D. The culture within the Department of Health's Charlotte Street, Brisbane complex is clearly in motion and yet; who told the Queensland public that we had turned the corner? We know that the Minister for Health and Deputy Premier is being restrained because this state is broke. However, as the government continues to mass populate this State, it is now more urgent that this government is booted out at the next election (state). Where are the Queensland Greens on this issue and other important ones? They're suppose to be part of the federal group and yet, we only hear from them when a election is near.
Whilst I fully support the comments from sunnyone44_5 from Mooloolaba, Queensland,
09 February 2010 5:34 a.m, I also note the response from golfito from Maroochydore, Queensland
09 February 2010 5:38 a.m. I have checked the Hansard record of the House of Represenatives and Kevin Rudd was asked about taking over the hospital system and appears to be some movement on that question. However; do we really think that the ALP is compassionate?

By News_Watcher on 9/2/2010 at 7:46AM Suggest removal
   

Excellent response Ed !
Tinkerbell - I hear your frustration BUT, like the Editor said - nobody is judging the competence of the nursing staff at all. They are an amazing lot of people and are run off their feet trying to save lives with very little support from the Government. (they dont even have decent parking and spend a fortune on fines to the council !!!) ;-)

By Tsoko on 9/2/2010 at 8:10AM Suggest removal
   

I hope that noone from the SCD ever finds themselves at Nabour General expecting treatment because I wouldn't blame the staff there for making them wait as long as possible.

Its shameful the way this paper continually attacks NGH.

Its good that you are campaigning for a new hospital but to do it by constantly denegrating and degrading the wonderful staff who save lives every day is embarrassing and childish.

By debbiemagee on 9/2/2010 at 8:46AM Suggest removal
   

This state and indeed our entire nations health system is in terrible shape.

When will our governments stand up and do something?

By dubby on 9/2/2010 at 8:15AM Suggest removal
   

Dont blame the Rudd Government, they're doing their best to repair the country after Jonny Howard's created all the cracks and stains in the Health Industry.

My personal experience with Nambours emergency Dept: My daughter was very sick for many days she was dying, A 15 year old girl with hydrocephalus and a tumor on her brain stem.

The registra of Emergancy keep telling me to take her home. He said she had a very bad virus that there was a shortage of beds and they where for sick people. He got very mean and insisted a nurse put her in a wheel chair and take her away from the hospital.

Fortunately after trying to get a limp, floppy child who had been bed ridden for 12 days- into a car, the nurse that wheeled her out came outside and said she would try to get another Dr to get a second opinion.

ThankGod!!!... she questioned his false verdict. My daughter then got raced to Royal Brisbane Hospital for brain surgery.

By courtyard on 9/2/2010 at 8:52AM Suggest removal
   

hi debbiemagee from Maroochydore.............

from the Editor: "As we say in our editorial today, this is not about attacking the hospital staff at all - never has and never will be. It's about standing up for them and saying they deserve better. They deserve to go to work knowing there will be beds to put people in when they present at emergency."

Look at the FACTS and FIGURES - people will continue to wait and perhaps die at NGH due to it being overcrowded !!!! Use your energy to appeal to the Government for a new hospital ;-)

By Tsoko on 9/2/2010 at 8:17AM Suggest removal
   

It would seem a matter the alternative Government would be keen to commit to. Particularly given the local voting predisposition.

It has committed to doing exactly what? And given it doesn't have to do anything to win votes here, why do people believe it will?

By doctor49 on 9/2/2010 at 8:15AM Suggest removal
   

Where else are they expected to die? The gross underfunding and lack of community support for palliative care means that many more end up in Intensive Care Units. It is a political issue, but I do not think it is a party political issue. Politicians of both persuasions have consistently denied community health education which is critical to people being self managing and ontop of disease. Until the recent Commonwealth Government actually ramped up the spending in that area, it had been going backwards fro three decades. This is just another in the long list of hospital stir articles generated by this alleged newspaper. Rather than look at the realities all we get is stir, stir, stir.

By oreilly on 9/2/2010 at 8:28AM Suggest removal
   

Foolsgold got it right. Of Course people die in emergency departments. Consider that victims of major trauma on the Coast are taken to Nambour.
The Hospital is situated just off a major highway. Tsoko, do you think that the doctors and nurses are the only ones keeping the hospital running. Quodos to the operational and admin staff at all hospitals.

By Mmmmm on 9/2/2010 at 8:55AM Suggest removal
   

What has numbat Lucas got to say about this disgrace? More spin, lies & dribble????? Thought so.

By Alex_Braunstein on 9/2/2010 at 8:16AM Suggest removal
   

People die in hospital? really. Who would have thought. Leave the nursing staff alone, they are doing their best. My wife is a nurse and is stuffed when she comes home. You can't tell me that the staff are to blame. The administrators on the other hand.

By Mnt_Man on 9/2/2010 at 9:34AM Suggest removal
   

None of the Hospital Now stories are about the staff. The staff at Nambour Hospital are doing are a great job with what little resources they have.
The state government figures speak for themselves - figures released today also showed that ambulances spent 241 hours, or 10 days, ramping outside the two Sunshine Coast emergency departments.
The Coast’s population is tipped to swell to 500,000 within 20 years. These population changes underpin an expected increase of almost 80% in demand for in-patient care. We need a new hospital sooner rather than later.

By dilbert on 9/2/2010 at 9:14AM Suggest removal
   

mmmmmm from Glenview -

KUDOS indeed to the operational staff !!! They do a thankless job too, just like the admin and medical staff. You clearly misunderstood my comment or perhaps I didnt explain properly ?

What I mean is that the operational department is ridiculously overstaffed - where as I believe the medical staff are understaffed. In November '09 +/-
45 operational staff were employed and then in January '10 another +/- 30 joined the team ... resulting in them all getting a pathetic amount of hours work each fortnight - I dont understand why they keep employing operational staff when the emergency department is in dire need of attention !!!!

My point being - Queensland health is clearly confused and needs to prioritise !!

By Tsoko on 9/2/2010 at 11:51AM Suggest removal
   

To us the whole system is in chaos, on advise from medical professionals we had spent just under two hours at caloundra AAE sitting in a waiting room as it was outside our GP"s hours and a chemist advised that we go to the nearest hospital which we selected caloundra as they also have a after hours GP that we would see as a first choice.

The after hours GP receptionist told us that they could not carry out the medical procedure needed and we would have to go to outpatients...Out patients was busy as and we felt guilty sitting there and seeing all the ambulance and serious cases roll up and where imformed that it would be another 1-2 hours wait.

On asking if we could do some thing our selves or have a nurse or aide carry out the procedure we where told that only a doctor could even as much as the wanted too they could not... Eventually we would risk carrying out the procedure our selves and see the doctor in the morning The Procedure being "Flushing out Mud from a child's Ear"

Why couldn't a nurse or Aide do this yet alone the GP at the After hours Clinic who choose to have us put more strain on the over stretched hospital emergency service..
Why is there not options for to see a nurse rather than Doctors..

By dickd on 9/2/2010 at 11:21AM Suggest removal
   

December quarterly report for comparison:
http://www.health.qld.gov.au/performa...

There were were a number of dead on arrivals as well - car accidents, party trauma....

It'd be interesting to know the breakdown on days - i believe weekends are the worst and a fair amount of time is given to sporting accidents and drinking related incidents..............

Societal problems.

By savetherange on 9/2/2010 at 12:06PM Suggest removal
   

How disgusting is the public hospital system but blame is with the Government and also private practice Doctors who refuse to bulk bill I know an elderly lady who is a pensioner and yesterday was told by her Doctor that come July they will no longer Bulk bill Pensioners as they are not getting enough back from medicare , so she has to find $60.00 upfront to see her Dr and this is a big medical centre in the heart of Maroochydore with about 13 DRs who guareentee to see a dr on the day if they are sick might not be her Dr but a Dr none the less,she got sick and was told she would not be able to see a Dr till 5pm the following day and she had been seeing this Dr for over 10 years,no wonder people are lobbing up to the hospital normal people have not got $60.00 to pay every time they go to a Dr

By witch13056 on 9/2/2010 at 12:34PM Suggest removal
   

If you attack a company you inherently attack its staff.

Like a correspondent to today's SCD says; if we weren't so unhealthy, and full of aggro, and just plain lazy then the hospital could cope.

By debbiemagee on 9/2/2010 at 12:50PM Suggest removal
   

I can remember a story printed in this newspaper about and elderly gentleman who had breathing difficulties and died because no one checked his airway for obstruction. Causes Government, Staff, or the fact that the powers that be decided he was too old to treat???? As they say in the ad on TV a life is a life no matter how sick or old you are.

By mummaluigi_1 on 9/2/2010 at 3:56PM Suggest removal
   

I think Bianca needs to find some new material. We are all sick of her slagging off QLD Health.

By beachy84 on 9/2/2010 at 5:54PM Suggest removal
   

Another attention-grabbing headline from Ms Clare, but after having now closely looking at the performance report would suggest the following be more appropriate..."NGH ED does amazing work despite the challenges". In saying this I make the following observations:
. at a rough count 18000 people attended the ED in the last 6 months - a significant proportion suffering life-threatening illnesses/injuries - 24 of these presentations died in the ED - 17976 were either admitted, transferred or discharged
. NGH ED has the highest admission rate in the state - admission rates are an accepted indicator of the acuity of injuries/illnesses an ED deals with
. NGH ED consistently deals with some of the highest levels of access block in the state
......I would also suggest clarification about ramping - via personal experience & asking ambos - patients are NOT kept in the ambulance while 'ramped', they are brought into the ED where some poor nurse must decide who needs next avail space the most. 'ramped' patients are cared for by the ambos, but some may have their treatment started before they get a space ( I had xrays ordered & blood tests taken).
.

By douthink on 9/2/2010 at 8:50PM Suggest removal
   

I wonder if beachy84 and douthink work for Queensland Health

Otherwise they would realise that reporting the failures of the health system helps in a battle for a hospital on the Sunshine Coast sooner rather than later.

By dilbert on 10/2/2010 at 1:15PM Suggest removal
   

dilbert: you couldn;t be more wrong.

All these stories do is destroy morale amongst the staff at NGH. I do a lot of business with the hospital and have yet to speak to a staff member who feels good about these stories. They all say the same thing; When will that rag stop attacking us?

By debbiemagee on 10/2/2010 at 3:34PM Suggest removal
   

The reports are not there to encourage a new hospital. They are there to sell papers primarily.

By beachy84 on 10/2/2010 at 7:32PM Suggest removal

Top Picks

Sunshine Coast

  1. /

  2. /

  3. /

  4. /

Local News

A tiger shark. Shark feeding frenzy near Noosa

HUNDREDS of sharks, some up to 4.5m long, have been filmed in a feeding frenzy off a beach north of Noosa this morning says an AGL Action Rescue Chopper crew.

  • Noosa Jazz Festival
    Saturday, 4 Sep, 2010 – 9am
    Noosa Heads
    The Noosa Jazz Festival will be offering a stellar line up that will be all genre of jazz music from the traditional to the more modern funk and blues. View details
  • Healthy Ageing and Lifestyle Expo
    Saturday, 4 Sep, 2010 – 9am
    Maroochydore
    The expo specifically designed to increase awareness of health, wellness and lifestyle options through an offering of over 100 presentations and exhibit. View details
  • Noosa Country Show
    Friday, 10 Sep, 2010 – 9am
    Pomona
    The Noosa Country Show is set to be bigger, brighter and better than ever before. View details
  • Over the Fence Comedy Film Festival
    Friday, 10 Sep, 2010 – 7pm
    Nambour
    Eleven films make up this years short film event. View details
  • Noosa Biosphere Day
    Sunday, 19 Sep, 2010 – 10am
    Noosa Heads
    A free community event to celebrate the 'birthday' of the Noosa Biosphere designation in 2007. View details

      Ads by Google